Terms and Conditions
Allgemeine Geschäftsbedingungen (AGB)
Terms & Conditions of patch-sticker.com
ℹ️ Last updated: January 2026 · These documents are legally formulated according to German e-commerce law (BGB, GDPR, TMG, FernAbsG). For regular EU sales, we additionally recommend the Händlerbund service (€9.90/month) for ongoing updates & warning protection.
§ 1 Geltungsbereich · Scope
For all orders placed through our online shop patch-sticker.com, the following General Terms and Conditions, valid at the time of the order, apply exclusively. We do not recognize deviating customer conditions unless we have expressly agreed to their validity in writing.
EN: The following Terms and Conditions, valid at the time of order, apply exclusively to all orders placed through our online shop patch-sticker.com. Conflicting terms of the customer are not recognized unless expressly accepted by us in writing.
§ 2 Vertragspartner · Contracting Party
The purchase contract is concluded with:
Wonma (Owner)
patch-sticker.com
Ratchadaphisek 3
10400 Bangkok
Thailand
E-Mail: info@patch-sticker.com
Tel.: +66 83 880 0356
EN: The purchase contract is concluded with the above party.
§ 3 Vertragsschluss · Conclusion of Contract
(1) The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.
(2) By clicking the button "Buy now" you place a binding order for the goods contained in the shopping cart.
(3) Confirmation of receipt of your order will be sent immediately by e-mail. The purchase contract is concluded with this confirmation e-mail.
EN: (1) Product displays in the shop are not legally binding offers but an invitation to order. (2) By clicking "Buy now" you submit a binding order. (3) Order confirmation is sent immediately via email and constitutes the contract.
§ 4 Preise und Versandkosten · Prices and Shipping
(1) All prices are final prices and include statutory VAT.
(2) In addition to the stated prices, we charge shipping costs from €6.99. The shipping costs are displayed in the shopping cart and before completing the order.
(3) For deliveries outside the EU, additional customs duties and import taxes may apply, which are to be borne by the buyer.
EN: All prices are final and include statutory VAT. Shipping costs start at 6.99 € and are shown in the cart. For deliveries outside the EU, additional customs duties and import taxes may apply and are borne by the buyer.
§ 5 Lieferung · Delivery
(1) Within Germany, delivery usually takes place within 3–7 working days after receipt of payment. Internationally, the delivery time is 7–21 working days.
(2) Should an ordered product not be available, we will inform you immediately. Payments already received will be refunded without delay.
(3) Partial deliveries are permissible if this is reasonable for the buyer; no additional shipping costs will be incurred.
EN: Delivery within Germany typically takes 3–7 business days after payment, international 7–21 business days. If a product is unavailable, you will be informed and any payment refunded immediately. Partial deliveries are permitted at no extra cost.
§ 6 Zahlung · Payment
The following payment methods are available: PayPal, Credit Card (Visa, Mastercard, AMEX), Sofortüberweisung, Apple Pay, Google Pay.
Payment is due immediately upon order. We reserve the right to exclude individual payment methods.
EN: Available payment methods: PayPal, credit card (Visa, MC, AMEX), SEPA, Apple Pay, Google Pay. Payment is due immediately upon order.
§ 7 Eigentumsvorbehalt · Retention of Title
The delivered goods remain our property until full payment.
EN: Delivered goods remain our property until full payment.
§ 8 Widerrufsrecht · Right of Withdrawal
Consumers have a 14-day right of withdrawal according to § 355 BGB. The detailed cancellation policy and the model withdrawal form can be found on our Withdrawal page.
EN: Consumers have a 14-day right of withdrawal under § 355 BGB. Full instructions and the model withdrawal form are available on our Withdrawal page.
§ 9 Gewährleistung · Warranty
The statutory warranty rights apply. The warranty period is 2 years from receipt of the goods. For used goods, the period is shortened to 1 year.
EN: Statutory warranty rights apply. Warranty period is 2 years from receipt of goods (1 year for used goods).
§ 10 Haftung · Liability
(1) We are liable for damages resulting from grossly negligent or intentional breach of duty according to statutory provisions.
(2) For slight negligence, we are only liable for the breach of essential contractual obligations and only to the extent of the foreseeable, contract-typical damage.
EN: We are liable for damages caused by gross negligence or intent under statutory provisions. For slight negligence, liability is limited to material contractual obligations and the foreseeable, contract-typical damage.
§ 11 Streitbeilegung · Dispute Resolution
The EU Commission provides a platform for online dispute resolution, available at ec.europa.eu/consumers/odr. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
EN: The EU Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr. We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.
§ 12 Schlussbestimmungen · Final Provisions
(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence is not withdrawn.
(2) Should individual provisions of these General Terms and Conditions be invalid, the validity of the remaining provisions remains unaffected.
EN: German law applies, excluding UN sales law (CISG). For consumers, this choice of law only applies to the extent it does not deprive them of the protection afforded by mandatory provisions of the law of their habitual residence. Invalidity of individual provisions does not affect the validity of the remaining provisions.
Stand · Last update: Januar 2026
ℹ️ Note on cross-border sales Thailand → EU: Since the provider is based outside the EU, mandatory EU consumer protection rules (especially the 14-day right of withdrawal, GDPR) still apply to EU consumers. For regular sales to the EU, the appointment of an EU representative according to Art. 27 GDPR is recommended. Customs and import VAT may additionally apply to deliveries across EU borders.
Cross-border note: For sales to EU consumers, mandatory EU consumer protection laws (right of withdrawal, GDPR) apply. An EU representative under Art. 27 GDPR is recommended for regular EU sales. Customs duties and import VAT may apply.